From time to time, circumstances may require the removal of VIPRE without the assistance of the Windows Installer. Should an instance requiring this removal be encountered, the instructions below outline the process.
Ensure you have attempted to uninstall the Agent through Add/Remove Programs or Programs & Features.
If this fails, run the following in an Elevated Command Prompt (Depending on the installed Version):
VIPRE, the antivirus program from Sunbelt Software, is a little bit tricky to uninstall. In the Windows XP control panel, “Add/Remove Programs”, or the Windows Vista/Windows 7 control panel, “Programs and Features”, the user is presented with options to re-configure VIPRE, not to uninstall it. The VIPRE Rescue Program is a command-line utility that will scan and clean an infected computer that is so infected that programs cannot be easily run. The VIPRE Rescue Program is packaged into a self-extracting executable file (.exe) that prompts the user for an 'unpack' or installation location, then starts the scanner and performs a deep scan. VIPRE Rescue is a handy, easy to use tool designed to clean your computer if you are already infected with a virus and your operating system is not working properly as a result of the infection. If you are already running VIPRE and a virus has disabled it, you can still run this program to clean your computer.
MsiExec.exe /x {GUID} /qf /l*v '%temp%VIPRE_MsiUninstall.log' REMOVE=ALL
- I'm running into an issue more and more with our Vipre Business Premium 5.0 Installation. What appears to be happening is when we change out a machine or one dies, the agents stay in the console. When we try to manually remove them from the catalog they wont budge. It didn't use to be this way but is getting worse and worse.
- From time to time, circumstances may require the removal of VIPRE without the assistance of the Windows Installer. Should an instance requiring this removal be encountered, the instructions below outline the process. Ensure you have attempted to uninstall the Agent through Add/Remove Programs or Programs & Features.
- Version 12 Agents:
- 12.0.7873
- Endpoint Security:C8E10C87-6B09-4049-89E5-D491262577A4
- 12.0.7873
- Version 10 Agents:
- 10.0.6290
- Endpoint Security:BEEF1ABD-B362-4EC6-A106-9E858E2C08CD
- 10.0.6288
- Endpoint Security:1E44E54A-7060-4D86-B987-CEE8FC6A39DE
- 10.0.6286
- Endpoint Security:285887A9-D309-4D76-A934-345CA891F5EC
- Version 9 Agents:
- 9.6.6194:
- Standard:8E94C826-08F4-45AF-B225-E120BE227C0B
- Premium:A0428E33-FC8A-45AF-BFAC-D2E2A4B4E0A4
- Endpoint Security:070BA5FF-CB66-4376-B088-0E0234310DCF
- 9.6.6190:
- Endpoint Security:7495E9C8-564D-4B31-97D6-840AF37D205C
- 9.5.6159:
- Standard:C5A52260-126B-44C4-BAB6-A23D73CB8F62
- Premium:3F0F54DF-836C-43D3-A1AF-AB4A4905B224
- Endpoint Security:01C0B63C-D9E2-496E-B500-FEB4E0F6A1E4
- 9.5.6154:
- Standard:7158DDCA-1459-4002-BB76-622BFE138B89
- Premium:4070DFC4-DFB3-4F15-B78F-49B14A6357BF
- Endpoint Security:EF078905-EA54-4E34-929E-28A75445F04D
- 9.3.6032:
- Standard:3945FDDF-3F01-45C5-98F3-483CA13DA7BE
- Premium:30D65515-CCD4-4CAF-AC61-836539CB2A63
- Endpoint Security:D10CB7F9-53B4-4ABD-936F-AA93CD1D9C65
- 9.3.6030:
- Standard:C6AB2467-7C8B-4523-A18C-C466049DBA4C
- Premium:345888D4-199F-48D1-A89C-694B48F2F5A3
- Endpoint Security:1D9E6C77-07CA-43B1-9A25-BF4FA0EA8758
- 9.3.6012:
- Standard:077A97DD-E63E-4A4F-B39C-E1111AA9E151
- Premium:28090F18-50E3-4AE6-B258-D27DEC2404D9
- Endpoint Security:3D81A81B-477F-4D0D-8B3C-599E032CF283
- 9.3.6000:
- Standard:2B43966F-3C72-4D34-AB5A-2D35F5320C4C
- Premium:0C92648E-DC79-4A1E-A63A-FA7492E8CDA7
- Endpoint Security:2645C2A8-4700-46F9-B2F7-A0E826DBCF91
- Version 7 Agents:
- 7.5.5841:
- Premium:56CA3334-8B72-48D1-81E7-3EF5243E45D5
- 7.5.5839:
- Standard:8B2C9073-C948-4033-93EF-E7F781E43E35
- Premium:1BDEA9D9-7988-4BC2-8DE3-2AE4B6E65969
- 7.0.5725:
- Standard:82FB46C5-494D-41A8-81C4-E2CC094169BE
- Premium:BAA1CAE8-8E7B-4000-AC56-38AC8BB7506A
- 7.0.5711:
- Standard:CC1CEA69-B7AF-47EE-AB64-68B7A1E2F3CF
- Premium:D685DD76-77A3-4661-B9F0-7DAE2D651260
- 7.0.5685:
- Standard:B0783CD0-27C6-49B4-9905-AC3A6437F5A8
- Premium:9CE81981-648E-4C9D-AC2F-6B129071903F
- 7.0.5666:
- Standard:628B718E-65C3-47C8-B4C8-A86CA1B42F69
- Premium:6A68DC82-9FFD-41EB-91BA-86A4CECF29C0
- Version 6 Agents:
- 6.2.5537:
- Standard:092D4B8A-D0BA-4D2D-A690-78357FEBBC38
- Premium:3DF87105-29CA-4F06-9ACC-1745AFE49555
- 6.2.5530:
- Standard:39A086B2-07D6-430B-AE5E-B8AC1CC843A7
- Premium:E10809C0-E65F-4493-A31B-3F86DB6E9E2A
- 6.0.5481 & 6.0.5482:
- Standard/Premium9D544611-F437-4153-913E-91CE036583CC
- Earlier Versions
- All Earier Versions:
- Standard/Premium39A086B2-07D6-430B-AE5E-B8AC1CC843A7
Remove Vipre Business Agent
If the program is still not removed, continue with the instructions below.
Note:Manual Agent removal should only be used when all other removal options have been exhausted
- Stopping the VIPRE Services
- VIPRE Business
VIPRE Business Premium
- VIPRE Enterprise
VIPRE Enterprise Premium
VIPRE Edge Protection
- SB Recovery Service
- GFI LanGuard Attendant Service (Premium Only)
Note: If any service is unable to be stopped, set the start type to 'Disabled' and then reboot the computer.
- Removing the NDIS IM Filter (Premium Only)
- Open ncpa.cpl
- Right click the Active Network Connection and select Properties
- Highlight theSunbelt / GFI / ThreatTrack NDIS IM Filter and select Uninstall
Important:Do NOT continue with removal if this step fails. Instead, Contact Support
- Deleting the VIPRE Business Agents Related Services
How To Uninstall Vipre
Run the following in an Elevated Command Prompt (some services may not be present):- SC Delete GFIARK
- SC Delete GFIUTIL
- SC Delete SBAMSvc
- SC Delete SBAPHD
- SC Delete SBAPIFS
- SC Delete SBEMI
- SC Delete SBFW
- SC Delete SBFWIMCL
- SC Delete SBFWIMCLMP
- SC Delete SBHIPS
- SC Delete SBPIMSVC
- SC Delete SBRE
- SC Delete SBTIS
- SC Delete SBWTIS
- SC Delete VipreEdgeProtection
- Removal of the VIPRE Agent's Registry Entries
Keys specific to x86 or x64 versions of Windows:
- HKLM Software Microsoft Windows CurrentVersion Uninstall {C1D1FC57-3EB9-4B21-BCA3-F1C927508200}
- HKLM Software Microsoft Windows CurrentVersion Uninstall {GUID}
- HKLM Software Sunbelt Software Sunbelt Enterprise Agent
- HKLM Software GFI Software GFI Business Agent
- HKLM Software GFI Software Deployment
- HKLM Software SBAMSvc
- HKLM Software SBAMSvcVolatile
- HKLM Software VIPRE Business Agent
- Check under each of the following keys for all '
Product/Feature Keys
'- HKLM Software Microsoft Windows CurrentVersion Installer UserData S-1-5-18 Products Product/Feature Key
- HKLM Software Classes Installer Features Product/Feature Key
- HKLM Software Classes Installer Products Product/Feature Key
- HKCR Installer Products Product/Feature Key
- HKCR Installer Features Product/Feature Key
- Individual Product/Feature Keys:
- 06225A5CB6214C44AB6B2AD337BCF826
- 0C90801EF56E39443AB1F368BDE6E9A2
- 116445D9734F351419E319EC305638CC
- 18918EC9E846D9C4CAF2B621091709F3
- 2B680A936D70B034EAE58BCAC18C347A
- 33E8240AA8CFFA54FBCA2D2E4A4B0E4A
- 3709C2B8849C330439FE7E7F184EE353
- 4333AC6527B81D84187EE35F42E3545D
- 4CFD07043BFD51F47BF8941BA43675FB
- 4D888543F9911D848AC996B4842F5F3A
- 50178FD3AC9260F4A9CC7154FA4E5955
- 509870FE45AE43E429E9827A45540FD4
- 51556D034DCCFAC4CA16385693BCA236
- 5C64BF28D4948A14184C2ECC901496EB
- 628C49E84F80FA542B521E02EB22C7B0
- 67DD586D3A7716649B0FD7EAD2562106
- 7642BA6CB8C732541AC84C6640D9ABC4
- 77C6E9D1AC701B34A952FBF40AAE7885
- 7C7B0FB5837462E43A5715DD34BB234F
- 81F090823E056EA42B852DD7CE42409D
- 86C7FB6C68544E4488001493060A827C
- 8A2C546200749F642B7F0A8E62BDFC19
- 8C9E5947D46513B4796D48A03FD702C5
- 8EAC1AABB7E80004CA6583CAB87B05A6
- 96AEC1CCFA7BEE74BA46867B1A2E3FFC
- 9D9AEDB188972CB4D83EA24E6B6E9596
- 9F7BC01D4B35DBA439F6AA39DCD1C956
- A45E44E1060768D49B78EC8ECFA693ED
- ACDD851795412004BB6726B2EF31B898
- B18A18D3F774D0D4B8C395E930C22F38
- C21346408A6123D4299DD1D723899DC1
- C36B0C102E9DE6945B00EF4B0E6F1A4E
- C928BABD4AA3D694D99624F210BD8691
- DBA1FEEB263B6CE41A60E958E8C280DC
- DD79A770E36EF4A43BC91E11A19A1E15
- E84629C097CDE1A46AA3AF47298EDC7A
- F66934B227C343D4BAA5D2535F23C0C4
- FD45F0F3C6383D341AFABAA494502B42
- FDDF549310F35C54893F84C31AD37AEB
- FF5AB07066BC67340B88E0204313D0FC
- Unregistering SBAMScanShell.dll
- Open an Elevated Command Prompt window
- Change directory to the Agent's Installation Folder: (Other OS/Version Locations)
- CD 'C:Program Files (x86)VIPRE Business Agent'
- Unregister the'SBAMScanShellExt.dll' file:
- RegSvr32 /u SBAMScanShellExt.dll
- Restart the Machine
Uninstall Vipre Internet Security
- Clearing the remaining folders and files (Must be done after rebooting the machine)
How To Uninstall Vipre Antivirus
- C: Program Files VIPRE Business Agent
- C: Program Files GFI Software Deployment
- C: Program Files GFI Software GFIAgent
- C: Program Files GFI Software LanGuard 10
- C: Program Files Sunbelt Software Deployment
- C: Program Files Sunbelt Software SBEAgent
- C: Program Files (x86) VIPRE Business Agent
- C: Program Files (x86) GFI Software Deployment
- C: Program Files (x86) GFI Software GFIAgent
- C: Program Files (x86) GFI Software LanGuard 10
- C: Program Files (x86) Sunbelt Software Deployment
- C: Program Files (x86) Sunbelt Software SBEAgent
- C: ProgramData VIPRE Business Agent
- C: ProgramData GFI Software Antimalware
- C: ProgramData GFI Software LanGuard 10
- C: ProgramData Sunbelt Software Antimalware
- C: Documents and Settings All Users Application Data VIPRE Business Agent
- C: Documents and Settings All Users Application Data GFI Software Antimalware
- C: Documents and Settings All Users Application Data GFI Software LanGuard 10
- C: Documents and Settings All Users Application Data Sunbelt Software Antimalware
- C: Windows system32 drivers sbaphd.sys
- C: Windows system32 drivers sbapifs.sys
- C: Windows system32 drivers SbFw.sys
- C: Windows system32 drivers SbFwIm.sys
- C: Windows system32 drivers sbhips.sys
- C: Windows system32 drivers SBREDrv.sys
- C: Windows system32 drivers sbtis.sys
- C: Windows system32 drivers sbwtis.sys
- C: Windows system32 drivers gfiark.sys
- C: Windows system32 drivers gfiutil.sys
After all these steps are complete, the VIPRE Business Agent should be fully uninstalled.
Remove Vipre Business Agent
Vipre Removal Tool
1. Press the Windows key and the 'R' key at the same time.
2. A Run Window should open. In the Run Window's text bar, type: appwiz.cpl
3. Press the Enter key on your keyboard or click the OK button in the Run Window.
4. A window should open with a list of all your installed apps and programs. Find VIPRE in the list then right click on it and select Uninstall/Change.
You may receive a window that reads 'Do you want to allow this app to make changes to your device?', if so, click on the Yes button.
5. In the Program Maintenance window you will receive two options. Choose how you would like to proceed based off the information listed below then click on the Next button.
- Repair (This option will save your VIPRE settings. Choose Repair if you plan on reinstalling VIPRE.)
- Remove (This option will remove all of VIPRE's files. Choose this option if you do not plan on reinstalling VIPRE.)
Follow the remaining steps on screen to complete the repair or removal of VIPRE.
If you remove VIPRE completely and need to reinstall VIPRE on your computer, or a new computer, please follow the steps listed here: How to install VIPRE Advanced Security
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